At https://www.skillfulreader.com (“we,” “our,” “us”), we are committed to delivering your educational resources in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, costs, delivery times, and other related information.
1. Order Processing Time
All orders are processed within [1-2] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: [Delivery in 3-7 business days]
- Expedited Shipping: [Delivery in 1-3 business days]
- Overnight Shipping: [Delivery by next business day]
Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances.
3. International Shipping
For shipments outside the U.S., estimated delivery times vary by country, typically taking 6 to 15 business days or longer. The buyer is responsible for any customs duties and fees incurred.
4. Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
5. Damages and Lost Packages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Returns and Refunds
For information on returns and refunds, please refer to our Refund and Return Policy.
7. Contact Us
If you have any questions or concerns about your order or this Shipping Policy, please contact us at:
- Website: https://www.skillfulreader.com/contact/